Oil & Gas Field Service Software - Field Service Management Software

INTUITIVE MOBILITY

Equip each field worker to cover more assets with an intuitive mobile app. From one intuitive mobile app your field can now gather data, execute tasks, access all integrated messaging, sync with other devices, and provide powerful geo-fenced data to management and planners.

Field Data Gathering

Capture all data - production, environmental inspections, chemicals readings and much more on the go. No more grease sheets. With live maps, data validation and auto-sync functionality, data shows up for office personnel as the operators capture them. More on JOYN FDG here. Field Data Gathering

Task Execution

Create new or follow up tasks on the go and assign them to specific teams. Get directed to task location, access history of asset performance and previous readings in the app for informed task execution. Update status with comments, images or follow up action recommendations. Task-Execution

Live Tracking & Geo Fencing

Access live routes taken at any given point in time by field workers. Visualize live and historical route data down to the stop level. Understand and benchmark the time/cost it takes to do field activities by using real-time geofencing data. Track actions and time spent at each stop and correlate with recurring maintenance tasks, down wells, production volumes, and more. Live-Tracking-&-Geo-Fencing

Integrated Messaging

Field teams receive broadcast alerts on their mobile phones that allow them to view, accept, reject, re-assign, and complete critical tasks. With centralized communication the mobile app also supports texting, user tagging and picture attachments. Integrated-Messaging

Vendor Mobile App

Vendors can now view existing task dependencies as well as data from their crew and determine optimal resource assignments for the day and for the future. Vendor Mobile App

FLEXIBLE SCHEDULING AND DISPATCHING

Planners, schedulers, maintenance crews, lease operators and vendors work together to complete complex jobs with many steps and dependencies in the field. With JOYN, schedule field workers based on AI-based algorithms that take into consideration attributes such as task priority, resource skills, availability, location and much more. Cut down non-productive crew time and vendor costs with data-driven scheduling and dispatching.

Master View Backlog

Pull in data gathered from the field, integrated from other systems such as your EAM or SCADA, and aggregate into one master view or backlog. Master-View-Backlog

Planners, schedulers, maintenance crews, lease operators and vendors work together to complete complex jobs with many steps and dependencies in the field. With JOYN, schedule field workers based on AI-based algorithms that takes into consideration attributes such as task priority, resource skills, availability, location and much more. Cut down non-productive crew time and vendor costs with data-driven scheduling and dispatch.

Multi-Level Planning

Create new tasks for one or multiple field workers, perform daily scheduling, and conduct weekly planning all in the same place. Adjust dynamic routing engine parameters to determine resource allocation up to three weeks in advance. Multi-Level Planning

Planners, schedulers, maintenance crews, lease operators and vendors work together to complete complex jobs with many steps and dependencies in the field. With JOYN, schedule field workers based on AI-based algorithms that takes into consideration attributes such as task priority, resource skills, availability, location and much more. Cut down non-productive crew time and vendor costs with data-driven scheduling and dispatch.

Multiple Views

A time-based calendar gives you a visual of all responsibilities across field workers, and the ability to drilldown for details. Scheduled tasks are also mapped onto geographically accurate aerial views. Geo-fencing shows the location of each field service technician. Multiple-Views

Planners, schedulers, maintenance crews, lease operators and vendors work together to complete complex jobs with many steps and dependencies in the field. With JOYN, schedule field workers based on AI-based algorithms that takes into consideration attributes such as task priority, resource skills, availability, location and much more. Cut down non-productive crew time and vendor costs with data-driven scheduling and dispatch.

Just in Time Dispatching

Broadcast high priority task alerts and secure the most suitable get to respond, based on skill, location and other attributes. JOYN’s dispatching capabilities seamlessly connect schedulers with technicians, lease operators and vendors without requiring time consuming phone calls and hand holding. Just-in-Time Dispatching

Planners, schedulers, maintenance crews, lease operators and vendors work together to complete complex jobs with many steps and dependencies in the field. With JOYN, schedule field workers based on AI-based algorithms that takes into consideration attributes such as task priority, resource skills, availability, location and much more. Cut down non-productive crew time and vendor costs with data-driven scheduling and dispatch.

Vendor Management and Portal

Easily onramp new crew members and teams using the vendor management portal. Create user profiles of each member with start/end dates, hitch cycles, certifications, and skillsets. Calculate vendor rates and assign to appropriate stops to get accurate labor costs.

DYNAMIC OPTIMIZATION ADMIN CONSOLE

Uberize oilfields for route-less operations with AI-powered dynamic routing engine and configure a business rule scoring engine to address rapidly changing priorities in the field. Address high value assets on priority with collaborative task administration console. Learn about Cost Avoidance and Optimization Strategies in a Volatile Market here.

Routing Engine

Assign scores to every activity and based on SCADA alerts, readings from field assets and other logical expressions. Get aggregate scores at stop level. Handle tasks spilling over to next day with score increment logic. Leave no task undone and get to what matters most, faster. AI driven engine prioritizes and allocates tasks to the worker nearest to the event as per assigned task score, their skill set and availability. Scoring-Engine

Business Rules Configuration

Dynamically configure several hundred business rules to address evolving priorities. Address every scenario- from production uptick to preventive maintenance or, managing leasing priorities. Score every task with formula-based rules engine. Create logical or math-based expressions to address different use cases. Configure data attribute based or, calendar-based rules for wells, tanks, meters and various other assets as per their function and production value. Business Rules Configuration

Task and Resource Matching

Match the most critical tasks to best suited workers based on their skills, proximity to the event and priority score assigned to the task, automatically. Respond with speed to field emergencies like oil spill or high value well going down by automatically dispatching the right resource with the right skills at the right time. Create teams based on the role and skills of workers and assign them areas to operate. Not limited to a route, field workers now cover multiple areas as per requirements. Pull resources from different teams to execute specific tasks, with ease. Task and Resource Matching

Task Management

Optimize task creation in the administration console with attributes such as priority, base score, duration, skill level and much more. Using parent-child hierarchies, set appropriate task sequencing and require predecessors for task completion in a specific area or stop. Administer field service teams to auto-accept, assign, and reject created tasks real time in the field. Task-Management

PROVEN INTEGRATION ENGINE

JOYN connects the multitude of legacy systems across your oilfield, putting data, forms — everything into one place. Connect everyone in the field and office with seamless integration of data from Production Accounting, ESRI, SCADA and different Enterprise Asset Management systems.

Integrate Production Accounting

Integrate asset master data from Production Accounting systems to identify different asset types and their production volumes. Give your production accounting teams access to live production data with auto sync of field data capture. Integrate Production Accounting

Integrate SCADA

Squeeze much more value from your instrumentation investments, ensure higher adoption as teams adapt to one experience with integrated data on one platform. Prioritize and rationalize alerts by effortlessly integrating various SCADA systems including Ignition, Wonderware, Tanklogix, Cygnet, OSI-Pi, ClearSCADA, XSPOC and many more. Integrate SCADA

Integrate Work Orders

Equip every field worker to access work requests and inventories on the go with seamless work order integration across different ERPs and enterprise asset management systems such as IBM Maximo, Oracle EAM or SAP EAM. Integrate Work Order

Integrate ESRI

Direct workers to the exact location of assets with ESRI data. Develop deeper intelligence on each field worker's precise time spent at a stop, distance between stops and realistic estimated time to complete the next task with geo location awareness. Get live feed and trigger alerts as workers enter a geo-fenced location. Integrate ESRI

FIELD SERVICES ANALYTICS

JOYN Field Services Analytics provides a deeper perspective to improve your pump by exception process. JOYN is an AI-based SaaS platform that integrates geospatial information, task related data, real-time SCADA alarms, and back office EAM and ERP sources to give you an end-to-end view of the two most critical aspects of Field Services - Vendor Performance and overall Task Performance.

Task Performance

View summary of tasks across an entire field or multiple fields at a glance. Because data updates throughout the day, reconcile planned vs. actuals right away. Better forecast resource allocation and re-prioritize time spend on tasks as needed with data on actual vs. planned time taken by task type. Visualize data and reports dynamically through charts or reports. Leverage a summary level of the task, and save time manually gathering from various sources. Use the task filter and get a snapshot view of task statuses to assess how quickly high priority tasks such as well down are being completed. Task Performance

Vendor Performance

Assess vendors using several performance metrics. View total number of vendors, total tasks, and aggregated actual costs refreshed throughout the day. No more waiting until the end of the day to begin assessing actual vs planned costs. Rank top vendors using the dropdown filter, and the average time it takes a vendor to accept a task. View top vendors by utilization, by time performance, by ratings, and by service to time ratios. Troubleshoot early on any delayed tasks by Vendor. Vendor-Performance

Vendor Accessible Analytics

A vendor can also now get insights at the crew level. Vendor managers and crew leaders may now assess team responsiveness, track costs, and identify any potential delays in time to adjust them. Vendor-Accessible-Analytics